Professional and financial risks

Thinking - Blog

The beginning of the end for UK resident "non-doms"?

Published on 22 April 2024. By George Smith, Partner and Ben Simmonds, Associate

George Smith specialises in defending claims against financial professionals, including accountants, independent financial advisors, brokers and pensions professionals. Ben Simmonds is an Associate in the Professional & Financial Risks team at RPC, specialising in defending claims and complaints for professionals within the finance sector.

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Thinking - Publication

Money Covered: The Week that Was - 19 April

Published on 19 April 2024. By Rachael Healey, Partner and Robert Morris, Partner and David Allinson, Partner and George Smith, Partner

Welcome to The Week That Was, a round-up of key events in the financial services sector over the last seven days.

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Thinking - Blog

FOS Plans and Budget for 2024/25

Published on 15 April 2024. By Hattie Hill, Associate and David Allinson, Partner

We take a look at The Financial Ombudsman Service's strategic plans and budget for the upcoming year ahead.

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Thinking - Blog

FCA vehicle finance review - the road trip continues

Published on 15 April 2024. By David Allinson, Partner

The FCA has provided a brief update on its ongoing review of vehicle finance arrangements. Difficulties with data gathering have been noted and firms are reminded of the need to maintain adequate financial resources. A judicial review application is also revving its engine!

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Thinking - Blog

FOS' plans to charge CMCs – an update (or lack of)

Published on 10 April 2024.

The Work Couch

We reported back in February that the Financial Ombudsman Service (FOS) had announced plans to begin charging case management companies (CMCs) a fee for bringing a complaint. The consultation closed in January, and we've been eagerly awaiting the feedback. Following the publication of FOS' 2024/25 Plan and Budget, it seems there may be another opportunity for feedback to be provided.

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Thinking - Blog

What does it meme? The FCA's published guidance on 'finfluencers'

Published on 08 April 2024. By David Allinson, Partner and Rachael Healey, Partner

The FCA has published their guidance on financial promotions on social media, highlighting how firms and individuals can ensure their marketing strategy remains compliant with existing obligations.

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Thinking - Blog

A call for evidence: simplification of the Tax Administration Framework

Published on 28 March 2024. By Ben Simmonds, Associate

As part of its ongoing review of the Tax Administration Framework, the government has issued a further call for evidence in relation to HMRC's enquiry and assessment powers, penalties and safeguards (the Call for Evidence). This follows two previous consultation publications and works towards the government's wider objective "to simplify and modernise the tax system, tackle non-compliance, make the tax system fairer for taxpayers and to make the customs system better for traders."

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Thinking - Publication

Lawyers Covered - March 2024

Published on 26 March 2024. By Will Sefton, Partner and Head of the Lawyers Liability and Regulatory Group and Carmel Green, Partner and Helen Lindup, Associate and Georgia Durham, Associate and Lauren Paterson, Associate

It can be tough for busy lawyers to find enough time to service clients, make it safely through the regulation obstacle course, win new work and keep up-to-date with developments, but we've got you covered! Welcome to the March edition of our Lawyers Liability & Regulatory Update, in which we highlight the last month's key developments affecting lawyers and the professional risks they face.

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Thinking - Blog

FCA Business Plan 2024/25: Regulator sets out its plan of action for the next 12 months

Published on 26 March 2024. By David Allinson, Partner

The FCA has published its Business Plan for 2024/25, outlining its objectives over the next 12 months to deliver what it promised in its 3-year strategy, launched in April 2022. The FCA describes an "ambitious programme" of work ahead, seeking to achieve better outcomes for consumers and markets.

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Thinking - Blog

Some rumblings but little thunder – the FCA's Thematic Review of retirement income advice

Published on 20 March 2024. By David Allinson, Partner and Rachael Healey, Partner

The FCA has published the long-awaited result of its Thematic Review into retirement income advice. Predictably, this highlights some areas for improvement but (dare we say) the overall tone is perhaps positive.

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Thinking - Blog

FOS cap increases to £430,000 and £195,000 for complaints referred on or after 1 April 2024

Published on 14 March 2024. By Rachael Healey, Partner

In a press release yesterday, FOS announced increases to the applicable FOS cap that will impact complaints referred to FOS on or after 1 April 2024. £430,000 will apply to complaints about acts or omissions by firms on or after 1 April 2019 where the complaint is referred on or after 1 April 2024 and £195,000 will apply to complaints about acts or omissions by firms on or after 1 April 2019 where the complaint is referred on or after 1 April 2024.

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Thinking - Blog

When breach gets you nowhere – Ickenham Travel Group Ltd v Tiffin Green Ltd

Published on 13 March 2024.

In a recent judgement the High Court reiterated the principle that breach of duty alone is not sufficient to succeed in a claim of professional negligence against an auditor. This highlights the importance of evidencing actual loss and a chain of causation.

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Thinking - Blog

FCA consultation proposes changes to enforcement investigations

Published on 12 March 2024. By Ben Simmonds, Associate

The FCA has recently released a consultation paper proposing changes to how it carries out enforcement investigations. We consider the key proposals and how they may impact upon both firms and individuals under the FCA's regulation.

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Thinking - Blog

FCA reviews ongoing client services following Consumer Duty implementation

Published on 04 March 2024. By Hattie Hill, Associate and David Allinson, Partner

The FCA has made a request for information from a number of networks with a view to determining what further work is needed to ensure that ongoing services provide fair value under the Consumer Duty. It has also recently published a webpage with examples of good practice and areas for improvement.

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Thinking - Publication

Lawyers Covered - February 2024

Published on 26 February 2024. By Will Sefton, Partner and Head of the Lawyers Liability and Regulatory Group and Carmel Green, Partner and Helen Lindup, Associate and Georgia Durham, Associate

Lawyers continue to face a wide range of challenges, and we are here to help guide you through them. So, welcome to the latest edition of our Lawyers Liability & Regulatory Update, in which we look back over the last month at key developments affecting lawyers and the professional risks they face.

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Thinking - Blog

Fixing up the rules: changes to the fixed recoverable costs regime coming soon to a White Book near you!

Published on 20 February 2024. By Will Sefton, Partner and Head of the Lawyers Liability and Regulatory Group and Aimee Talbot, Knowledge Lawyer

Practitioners are eagerly awaiting the first decisions to see how the Court deals with tricky issues such as the effect of the transitional provisions and assignment of a complexity band. In the meantime, the Civil Procedure Rules Committee and the Ministry of Justice have been busy refining the rules and the 163rd update to the Civil Procedure Rules has been published. We've read it all so that you don't have to and explain below what's new in the world of FRC.

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Thinking - Blog

Claims against auctioneers: (not) going going gone!

Published on 15 February 2024.

Auctioneers – daytime TV shows suggest they are a rather friendly, energetic bunch of people, but did you know they're facing an increase in professional negligence claims? We delve into what happens if complaints are made after the gavel falls.

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Thinking - Blog

Pension Ombudsman upholds complaint against SSAS trustee for investment decision

Published on 13 February 2024. By Rachael Healey, Partner

In a complaint made against Rowanmoor as administrator and trustee of a small self-administered pension scheme (SSAS) regarding investments made by the SSAS in The Resort Group, the Pension Ombudsman has rejected the complaint against the administrator but upheld the complaint against the trustee. The decision addresses the responsibilities of a pension trustee when making investments including the obligation to diversify assets and to avoid investments "attended with hazard". As the customer was also a trustee of the SSAS (which is always the case with a SSAS) the Ombudsman also considered the contributory fault of the customer, finding that the customer as trustee was responsible for 20% of the loss and in doing so putting to one side the principle that trustees are jointly and severally liable for acts as trustee.

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Thinking - Blog

FOS aims to remain cost-free for consumers – by charging their CMCs

Published on 08 February 2024.

In what is perhaps a sign that the cost-of-living crisis is impacting more than just you and I, the Financial Ombudsman Service (FOS) has announced plans to begin charging case management companies (CMCs) a fee for bringing a complaint – the aim being to balance the needs of consumers, with financial sustainability. What impact is this likely to have on consumers and those facing complaints at FOS?

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Thinking - Blog

Vehicle finance – FOS driving review forward, but is anyone behind the wheel?

Published on 08 February 2024. By David Allinson, Partner

In this article, David Allinson, Partner at RPC, has teamed up with Alex Barry, Claims Director at Collegiate Management Services Ltd, to consider a recent Financial Ombudsman Service decision concerning discretionary commission arrangements and vehicle finance loans. FOS has now published a small number of Final Decisions on this topic, which have been picked up by Martin Lewis (MoneySavingExpert.com) and the FCA, and could have wide-ranging consequences for a number of different professions and their insurers.

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Thinking - Publication

Lawyers Covered - January 2024

Published on 30 January 2024. By Will Sefton, Partner and Head of the Lawyers Liability and Regulatory Group and Carmel Green, Partner and Krista Murray, Senior Associate and Scott Robins, Senior Associate and Charlotte Thompson, Associate and Poppy Hay, Associate

We hope 2024 has started well for all of you. A new year but some things remain constant - lawyers continue to face a wide range of challenges, and we are here to help guide you through them. So, welcome to the latest edition of our Lawyers Liability & Regulatory Update, in which we look back over the last month at key developments affecting lawyers and the professional risks they face.

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Thinking - Blog

Vehicle finance complaints gather speed

Published on 25 January 2024. By David Allinson, Partner and Rachael Healey, Partner

Following on from our recent blog on the changes to the FCA's complaint handling rules for complaints involving discretionary commission arrangements, the FOS has now published dedicated webpages concerning such complaints.

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Thinking - Blog

Insolvency trends and implications for claims against D&Os and Insolvency Practitioners

Published on 23 January 2024. By Kerone Thomas, Associate and Matthew Watson, Partner

Looking into the crystal ball at the start of the year to forecast future trends isn’t possible, but one common theme that we expect will continue to impact upon both directors and officers and insolvency practitioners (IP) is the increasing rise of corporate insolvencies.

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Thinking - Podcast

Money Covered: January 2024 - predictions for the year ahead

18 January 2024

Welcome to Money Covered, a monthly podcast from RPC aimed at those dealing with complaints, claims and risk management in the financial services sector.

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Thinking - Blog

Directors' Duties to Disclose Interests In Proposed Transactions: Not a one-size-fits-all approach?

Published on 05 January 2024. By Matthew Watson, Partner and Ben Gold, Partner

The Court of Appeal has recently grappled with the contentious issue of when directors will be considered to have acted in breach of their fiduciary duties for having pursued a business opportunity for their own benefit. In the case of Humphrey & Anor v Bennett [2023] EWCA Civ 1433, the Defendants were the directors and the majority shareholders of a property development SME company (the Company). The Claimants were former directors and minority shareholders of the Company. The Claimants' claim against the Defendants was brought derivatively in the name of the Company (with the permission of the Court) under section 260 of the Companies Act 2006 (CA06).

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Thinking - Publication

Lawyers Covered - December 2023

Published on 19 December 2023. By Will Sefton, Partner and Head of the Lawyers Liability and Regulatory Group and Carmel Green, Partner and Krista Murray, Senior Associate and Scott Robins, Senior Associate and Charlotte Thompson, Associate and Poppy Hay, Associate

What could be more festive than our December edition of Lawyers Covered – so here it is, a gift from the Lawyers Liability and Regulatory Group at RPC, to all of you, our lovely readers! If you have any feedback or ideas for topics that you would like us to cover in the newsletter or in our seminars, please let us know. Happy holidays!

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Thinking - Podcast

Money Covered: The Year That Was – a round up of all the key developments from 2023

15 December 2023

Welcome to Money Covered, a monthly podcast from RPC aimed at those dealing with complaints, claims and risk management in the financial services sector.

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Thinking - Blog

An insurance broker's standard of care – Bridging the insurance knowledge gap, not quite Sherlock Holmes but the broker must follow up obvious gaps and uncertainties

Published on 15 December 2023. By Rachael Healey, Partner

In a recent judgment, the High Court looked at the scope of duty of an insurance broker in circumstances where the claimant/policyholder had insufficient cover following a warehouse fire. The judgment arguably does not break new ground, but serves as a useful reminder that an insurance broker should make sure it fully understands a policyholder's business to be in a position to properly consider relevant insurance, notes of meetings are critical and warnings in generic documents are unlikely to discharge any duty if the insurance broker does not know enough about the business to recommend appropriate cover or is otherwise on notice of risks that it does not look to cater for. The judgment also looks at contributory negligence where the claimant/policyholder did not adequately calculate turnover for the purposes of business interruption cover, finding that the claimant contributed to the underinsurance position it was left in and reducing damages by 20%.

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Thinking - Publication

Lawyers Covered - November 2023

Published on 29 November 2023. By Will Sefton, Partner and Head of the Lawyers Liability and Regulatory Group and Carmel Green, Partner and Simon Love, Senior Associate and Jo Makin, Senior Associate and Charlotte Thompson, Associate

Welcome to the latest edition of our Lawyers Liability & Regulatory Update, in which we look back over the last month at key developments affecting lawyers and the professional risks they face.

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Thinking - Blog

Severe consequences: severance of success fee provisions in a CFA not allowed

Published on 27 November 2023. By Graham Reid, Partner and Georgia Durham, Associate

In Diag Human v Volterra Fietta [2023] EWCA Civ 1107 , the Court of Appeal held that a firm of solicitors that had entered into an unenforceable conditional fee agreement (CFA) could not obtain payment by severing the offending terms of the agreement and nor was payment on a quantum meruit basis permitted for public policy reasons. The consequence of this was that their clients were entitled to the return of sums paid on account.

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Thinking - Blog

Navigating professional risks and opportunities facing the legal profession in an ever-changing legal and commercial landscape

Published on 17 November 2023. By Scott Ashby, Partner and Aimee Talbot, Knowledge Lawyer

The legal profession is undergoing significant changes, driven by a range of challenges and opportunities. In recent years, the legal landscape has experienced a period of transformation, marked by unforeseen challenges and emerging horizons. This transformation has been propelled by factors such as the COVID-19 pandemic, evolving regulations, the increasing prominence of environmental, social, and governance (ESG) issues, and the growing role of artificial intelligence (AI). In this article, we examine the risks that lawyers face due to these factors, including the Solicitors Regulation Authority (SRA) focus on addressing toxic workplaces and sexual misconduct, cultural shifts, and the implications of AI.

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Thinking - Blog

Key considerations crime and D&O insurers cannot a-fraud to ignore

Published on 15 November 2023. By James Wickes, Partner and Jessica Pease, Associate

The UK government is committed to reforming corporate criminal liability and making it "quicker and easier" to prosecute companies involved in fraudulent conduct. These reforms will no doubt be welcomed by many where the nature and scale of fraud in the UK has evolved significantly and now constitutes more than 40% of all offences in England and Wales. However, it will inevitably have an impact on insurers, especially the D&O insurance market.

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Thinking - Publication

Lawyers Covered - October 2023

Published on 31 October 2023. By Will Sefton, Partner and Head of the Lawyers Liability and Regulatory Group and Carmel Green, Partner and Simon Love, Senior Associate and Jo Makin, Senior Associate and Charlotte Thompson, Associate

Welcome to the latest edition of our Lawyers Liability & Regulatory Update, in which we look back over the last month at key developments affecting lawyers and the professional risks they face.

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Thinking - Blog

FOS complaint data, an accumulation of decumulation?

Published on 12 October 2023. By David Allinson, Partner

FOS has published its half yearly complaint data for January - July 2023, this shows an increasing upwards trend in decumulation, life and pensions complaints which is only likely to continue.

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Thinking - Blog

Overview of the key risks affecting the Professional and Financial Risks market

Published on 11 October 2023. By Will Sefton, Partner and Head of the Lawyers Liability and Regulatory Group and Scott Ashby, Partner and Graham Reid, Partner and Richard Breavington, Partner and Ben Goodier, Partner and Tom Green, Partner and Laura Stocks, Partner and Kirstie Pike, Partner and Robert Morris, Partner and Tom Wild, Senior Associate

Last month RPC's Professional and Financial Risks team hosted a panel discussion to address the evolving challenges and responsibilities faced by professional clients in the current economic landscape. Access our document to explore the key insights from the session.

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Thinking - Blog

What the fix?! Get up to speed in 10 minutes with our new video

Published on 29 September 2023. By Shauna Giddens, Associate and Scott Robins, Senior Associate and Chris Gower, Senior Associate and Aimee Talbot, Knowledge Lawyer

The first video in our new Getting Up To Speed series is now available below.

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Thinking - Publication

Lawyers Covered - September 2023

Published on 28 September 2023. By Will Sefton, Partner and Head of the Lawyers Liability and Regulatory Group and Carmel Green, Partner and Cheryl Laird, Senior Associate (Scottish Qualified) and Elizabeth Singleton, Senior Associate (Australian Qualified) and Ruth Lancaster, Senior Associate

Welcome to the latest edition of our Lawyers Liability & Regulatory Update, in which we look back over the last month at key developments affecting lawyers and the professional risks they face.

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Thinking - Blog

SRA fining powers – putting the SDT out of business?

Published on 29 August 2023. By Graham Reid, Partner and Tom Wild, Senior Associate

The SRA is on a mission to increase its powers to levy financial penalties. The last 12 months have seen a substantial increase in its fining powers, and a grant of unlimited fining powers in matters relating to financial crime and SLAPPs is imminent. The SRA has now dramatically upped the ante, seeking the power to levy unlimited fines in all cases of serious misconduct. With the Legal Services Board appearing supportive, the proposal has the potential profoundly to affect the enforcement of professional discipline within the profession.

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Thinking - Publication

Money Covered: The Week that Was - 25 August

Published on 25 August 2023. By Rachael Healey, Partner and Robert Morris, Partner and David Allinson, Partner and George Smith, Partner

Welcome to The Week That Was, a round-up of key events in the financial services sector over the last seven days.

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Thinking - Blog

Setting aside a transaction for a mistake - does it work for tax schemes?

Published on 15 August 2023. By Rachael Healey, Partner

The doctrine of mistake can be a useful tool if a professional provides advice that the transfer of an asset can save tax and it turns out that the advice was wrong. In circumstances where the structure of the transaction adopted involves a gift, then if a taxpayer can establish mistake, it is possible to unwind the transaction and remove the tax liability altogether (including interest and penalties).

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Thinking - Blog

AFMs receive B+ from the FCA: Good but could do better

Published on 15 August 2023. By James Wickes, Partner and Sally Lord, Knowledge Lawyer Manager

In the wake of the FCA's new consumer duty requiring firms to deliver good outcomes for consumers that meet their needs and offer fair value, it comes as no surprise that the FCA has 'followed up' on its July 2021 review.

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Thinking - Blog

A Principal's responsibility for an Appointed Representative – a tale of a summary judgment

Published on 14 August 2023. By George Smith, Partner and Rachael Healey, Partner

A recent summary judgment application, successfully made by claimants against a principal, provided that the principal was responsible for the acts of an appointed representative under the appointed representative agreement and highlights the risks of an unclear appointed representative agreement. The judgment also provides some useful commentary when it comes to considering the court's approach to the critical but potentially difficult distinction between limitations on what an appointed representative can do and on how the appointed representative should do it.

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Thinking - Blog

Directors' duties post Sequana – a differentiating factor?

Published on 11 August 2023. By Matthew Watson, Partner

As expected, the scope of directors' duties whilst a company is in financial difficulties has been the source of further consideration by the Court. The recent case of Hunt v Singh [2023] EWHC 1784 raised the question as to whether, following the Supreme Court decision in BTI 2014 LLC v Sequana SA, a director's duty to take into account the interests of creditors arises where the company is at the relevant time insolvent if a disputed liability comes to fruition. In Hunt, the disputed liability was to HMRC where the directors (wrongly, as it later turned out) believed that the tax scheme they were involved in worked.

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Thinking - Publication

Money Covered: The Week that Was - 04 August

Published on 04 August 2023. By Rachael Healey, Partner and Robert Morris, Partner and David Allinson, Partner and George Smith, Partner

Welcome to The Week That Was, a round-up of key events in the financial services sector over the last seven days.

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Thinking - Blog

Fix up, look sharp: FRC update

Published on 01 August 2023. By Will Sefton, Partner and Head of the Lawyers Liability and Regulatory Group and Aimee Talbot, Knowledge Lawyer

What's the latest on fixed recoverable costs in professional negligence claims?

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Thinking - Publication

Money Covered: The Week that Was - 28 July

Published on 28 July 2023. By Rachael Healey, Partner and Robert Morris, Partner and David Allinson, Partner and George Smith, Partner

Welcome to The Week That Was, a round-up of key events in the financial services sector over the last seven days.

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Thinking - Publication

Lawyers Covered - July 2023

Published on 26 July 2023. By Will Sefton, Partner and Head of the Lawyers Liability and Regulatory Group and Carmel Green, Partner and Daniel Austin, Assistant General Counsel and Cheryl Laird, Senior Associate (Scottish Qualified) and Sharon Law, Senior Associate

Welcome to the latest edition of our Lawyers Liability & Regulatory Update, in which we look back over the last month at key developments affecting lawyers and the professional risks they face.

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Thinking - Blog

Enhanced Regulatory Supervision of Asset Managers in Europe – Greenwashing Risks

Published on 12 July 2023. By James Wickes, Partner and Nick Cumming, Associate

A common methodology has been developed by ESMA to allow national European regulators to share knowledge and experiences to facilitate convergence in how they supervise sustainability related disclosures.

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Thinking - Publication

Money Covered: The Week that Was - 07 July

Published on 07 July 2023. By Rachael Healey, Partner and Robert Morris, Partner and David Allinson, Partner and George Smith, Partner

Welcome to The Week That Was, a round-up of key events in the financial services sector over the last seven days.

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Thinking - Publication

Lawyers Covered - June 2023

Published on 28 June 2023. By Will Sefton, Partner and Head of the Lawyers Liability and Regulatory Group and Carmel Green, Partner and Richard Seymour, Associate and Cheryl Laird, Senior Associate (Scottish Qualified) and Sally Lord, Knowledge Lawyer Manager

Welcome to the latest edition of our Lawyers Liability & Regulatory Update, in which we look back over the last month at key developments affecting lawyers and the professional risks they face.

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