Will An Insurance Robot Take My Job? (With James Benham)

Published on 25 April 2023

Welcome to Insurance Covered! The podcast that looks at the inner workings of the insurance industry with the help of expert guests.

In this episode Peter is joined by James Benham, CEO and co-founder of three insurtechs; SmartCompliance, Terra and JB Knowledge. He is also the co-host of the Insuretech Geek Podcast. In this episode they discuss the rise of artificial intelligence and the impact on the insurance industry.

In this episode we cover:

  • An overview of technological advancements that changed the insurance industry in the last 50 years.
  • What Artificial intelligence (AI) and Robot Process Automation (RPA) are.
  • The current state of AI and its uses in the insurance industry.
  • Current limitations of AI.
  • How AI and big data could impact insurance distribution, underwriting and claims management.
  • Will an insurance robot take my job?

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