Mark Crichard
Partner
Mark is an expert in commercial technology contracts covering areas such as cloud services, system development & integration, telecoms, and data centre services. His work often focuses on matters involving technological outsourcing relating to finance & accounting, HR & payroll, call centre services, and wider business processes. He acts for a wide range of clients on both the customer and supplier side operating in sectors including insurance, finance services, technology, travel, and retail.
“At its core, it’s about making every client feel like they’re your most important client.”
“Many of the deals I advise on have an international element. Typically, that involves at least one party not being in the UK, and often involves some or all of the technology or services being provided from offshore.
Clients like the fact I “know my stuff”. I have a deep understanding of the relevant technologies, many years of experience, a deep knowledge of current market trends and best practices, and a genuinely commercial approach to getting deals done efficiently and pragmatically.
I’m very focused on delivering high quality service. At its core, it’s about making every client feel like they are your most important client - being responsive when they ask for support, proactively alerting them to trends, setting and meeting realistic timescales, and dealing promptly and efficiently with details like billing.”
Mark’s recent work highlights:
Advising King's College Hospital and Guy's & St Thomas' Hospital on the outsourcing of their pathology services and an associated joint venture.
Advising an airline on the implementation and long-term contracting for the delivery of a cloud based, mission-critical operational system.
Advising a major outsource service provider on the negotiation of a contract with a global insurer for the development and implementation of a new IT system and the associated outsourcing of claims handling services.
Get in touch
Expertise sectors
Insurance & Reinsurance, Retail & Consumer, Technology, Media & Telecoms, Consumer Brands, Food & Beverage, Manufacturers, Retailers, Big Tech & Platforms, Fintech, Technology Suppliers, Telecoms
Expertise services
Commercial, Business Advisory, Commercial Contracts, Intellectual Property, Outsourcing, Technology Transactions, Data Advisory
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