Helen Armstrong
Partner
Helen is an experienced litigator specialising in the resolution of complex technology disputes for public and private sector clients, customers, and technology suppliers, with a particular focus on outsourcing, IT project failures and AI. She has obtained her higher rights of audience in the courts of England & Wales.
“I recognise that technology disputes have unique commercial considerations and are not always suited to litigation.”
“I have experience handling various disputes involving international parties through both litigation and arbitration. I love how fast-paced technology is and how challenging, but also rewarding, working to implement new technology within a business can be. I enjoy guiding clients through those challenges.
I bring a wealth of experience in resolving disputes arising out of complex technology projects with the aim of successfully resolving them without the need for formal court or arbitration proceedings.
I recognise that technology disputes have unique commercial considerations and are not always suited to litigation. I absorb and cut through the detail of large complex disputes quickly, clearly setting the best strategy for resolving the dispute.
I am always open and clear with clients, with regular but focused communications that clearly signpost when - and if so, what - input is required from them.”
Helen’s recent work highlights:
Acting for a large insurer in respect of three separate technology project failures by an international IT supplier.
Advising an international business on the right to terminate a long-term IT outsourcing contract and the subsequent dispute, including potential injunctive relief being sought.
Advising clients on a range of risks and potential disputes arising out of the adoption of generative AI.
Directory quotes
"Helen is a very capable lawyer." - Chambers UK 2025
"Helen Armstrong is pragmatic, sensible and realistic." - Chambers UK 2024
"Helen shows great skill in taking in complicated information and turning it into a coherent and compelling case” - Chambers & Partners UK 2022 - Outsourcing.
"She's tremendous, on top of the details and fantastic at communicating what's needed." - Chambers & Partners UK 2022 - Outsourcing.
Ranked as a ‘Rising Star’ and noted for technology and outsourcing disputes - Legal 500 UK 2021-2023 - Premium Litigation.
Memberships
- Member of the Society for Computers and Law (SCL).
- City of London Law Society’s AI Committee
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